Keeping a Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic retail environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the PDI vision with employees and customers alike.
Business Development 70% of Time
Store Operations 15% of time
Team Development 15% of time
- Proven ability to resolve internal and external customer issues, with a high level of urgency and graciousness.
- Proven ability to provide a positive internal and external customer experiences that build loyalty and deliver measurable results.
- Ability to manage separate lines of business and customer requirements within a complex environment.
- Possess strong and direct communication skills- that clearly impart the PDI vision and culture to your team and corporate partners.
You have demonstrated leadership ability with at least three to five years of experience in a customer-facing sales management setting. Cross-industry experience is welcome — a retail background is not necessary.
You will demonstrate an “Owner” Perspective, and have a passion for learning about PDI and all related products. You'll need to be flexible with your schedule. Your work hours will be based on business needs.
You will need to be proficient in Excel, Power Point, Microsoft, and POS systems.