Plumbing Distributors, Inc.

Showroom Consultant - Kohler Signature Store

US-GA-Alpharetta
3 months ago
Job ID
2017-1197
# of Openings
1
Category
Sales

Overview

Kohler Signature Store by PDI - New Alpharetta location!

 

FUNCTION: Provides professional and accurate information of decorative plumbing and lighting products; ability to assist showroom clients, PDI customers, and provide support for other departments; produces profitable sales.

Responsibilities

Performs as a professional expert on decorative plumbing and lighting products and is always willing and able to assist customers in the selection process;
 

Answers phone calls, returns email and voicemail in a timely and professional manner; utilizes Showroom Assistant when necessary.
 

Obtains information for customers including making calls to manufacturers/reps concerning backorders, specs and technical concerns;
 

Seeks new customers for PDI and works to develop partnerships with quality customer service to create customer loyalty;
 

Orders, expedites and ships customer’s materials in a professional manner after approval has been given by the responsible party that meets and exceeds the customer’s requirements and expectations;
 

Keeps showroom and individual work areas neat, clean, and safe;
 

Provides literature for customers and helps maintain literature in the Showroom;
 

Attends outside trade association meetings and product enrichment programs when asked;
 

Recommends new inventory to increase sales and profit; assists in disposal of overstock, discontinued, and special order product;
 

Attends training classes and maintain current knowledge of vendors and their products and information pertaining to current pricing and discounts;
 

Meets or exceeds an established sales goal and profit margin on a monthly and annual basis;
 

 

Makes good use of resources through time-management and organizational tools; including utilizing Showroom Assistants effectively.
 

Provides accurate bid information, price quotes, and picture books for clients in a timely manner;
 

Keeps open order reports cleaned up and current; requests RGAs for any special order items that cannot or should not be added to inventory. Closes or voids outdated orders and/or purchase orders;
 

Maintains positive attitude and inspiring to other employees;
 

Perform other duties as assigned; and

Qualifications

High school diploma or equivalent required. Some college a plus. Microsoft Office/Excel/Power Point needed. Candidate must have excellent communication skills, be detail oriented, be creative, possess excellent customer service skills, and work well with others. Experience in customer service or retail a plus. Sales and industry experience is recommended but not required. Candidate must be self-motivated, and self-confident. Must be able to work retail hours including weekends.

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